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Crisis Leadership
The STOP Technique Implementation
Four seconds between the trigger and your response.
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A short implementation guide for the STOP technique — a four-step interrupt you can run in the middle of a tense handover, a difficult call or a moment you would otherwise regret.
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Inside this guide
- What STOP is and when to use it
- Running the four steps
- Practising it before you need it
- Using it in front of a team
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- Reads on phone, tablet, laptop or print
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