When they speak up and they're wrong
This is the week the whole thing is decided.
About 15 minutes this week
The practice
The next time someone raises something that turns out to be a false alarm, thank them for raising it as visibly as you would have if they had been right.
Short read
Every culture of candour is tested at exactly this point. If speaking up is rewarded only when correct, people learn to raise concerns only when certain — and certainty arrives late, usually after the moment when the concern was useful. What you are protecting is the behaviour, not the accuracy. This is genuinely uncomfortable, because a false alarm costs real time and there is a natural pull toward a mild correction that signals “check first next time.” That mild correction is the most expensive sentence in this program. One of them undoes about six weeks of work.
False Alarm Response Script
What to say, and three things not to say.
Optional depth
Not required to complete the week — read it only if you want more on this.
Building Responsibility Without BlameChecklist · 7 pages Download
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Reflection
Recall the last false alarm on your team. What did people learn from how it was handled?
Follow your organization's own reporting policy. This program is about the conditions around reporting, not a substitute for it — it is organizational and communication content, not clinical guidance.